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Regulated rates
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Select Service Location

Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Pay less* than the Rate of Last Resort

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Get a 2-year fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient.Ìý

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Learn how

Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

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Visit our learning centre

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Set up Auto Pay to avoid missing a payment and late fees.

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CompareÌýyour energyÌýoptions

In Alberta, you can choose between fixed, floating and regulated rates. We're here to help you find the right fit for your home or business!

Learn more

Looking for a plan that suits your energy needs?

OurÌýfixed-rate plansÌýgive you price stability, protecting you from market ups and downs, plus great perks like special incentives and green energy options. Prefer flexibility? OurÌýfloating rate plans and regulated natural gas rateÌýadjust with the market each month, letting you take advantage of lower prices when they happen.

No matter which option you choose, you’re never locked in—no enrolment fees, no exit fees, and no penalties. Switch or cancel anytime, hassle-free!

Fixed-rate energy plans

Features:

Flexible term options (1-5 years)

Fixed price stability

Green add-on options

No enrolment fees or exit fees

Incentives and Rewards:

Green cashback loyalty reward

Green prepaid Visa card

Special contests

Billing:

Pay your bill with a credit card, debit, cheque or via your bank

Payment plans to help manage your monthly budget

Natural gas and electricity combined on one bill

Regulated rates

Features:

Available in select territories

Rates approved by the AUC*

Market-based monthly rates

No enrolment fees or exit fees

Incentives and Rewards:

Services and programs for landlords

Special contests

Billing:

Pay your bill with a credit card, debit, cheque or via your bank

Payment plans to help manage your monthly budget

View rates

*Alberta Utilities Commission

Customers are free to purchase natural gas services or electricity services from a retailer of their choice.

For a list of retailers, visitÌýÌýor callÌý310-4822Ìý(toll free in Alberta).

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18