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Sign up for fixed rates:

1-855-452-8869

Direct Energy customer support:

1-866-374-6299

Direct Energy Regulated Services sales & support:

1-866-420-3174

Pay less* than the Rate of Last Resort

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Get a 2-year fixed-rate with no commitment. Switching takes less than 5 minutes, and you can cancel anytime without penalty.

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Our energy plans for your business are not one-size-fits-all.

Check out our energy plans for restaurants and learn how to make your business more energy efficient.Ìý

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Your go-to resource for all things energy related in Alberta.

Want to know more about your energy options? Looking for ways to save on energy usage? We're here to help you make an educated decision.

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Visit our learning centre

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Set up Auto Pay to avoid missing a payment and late fees.

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Refer a Friend

You get $50. They get $50*.

Refer a friend to Direct Energy, and you’ll both get a $50 credit on your energy bills!*

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Log into your to start referring.

Refer a Friend

It’s so easy to share the energy!

There is no limit to how many friends you can refer or how many $50 bill credits you can receive*. So, share the energy andÌýenjoy more rewards.

Share yourÌýreferral code with friends.

You will get a $50 credit* on your bill for each friend who signs up using your referral code.

The referred friend(s) will also get a $50 credit* on their bill.

Your referral code can be found in your Online Account Manager at any time to share more savings.

How it works

Have your friend's referral code? Sign up now and you both get $50!*

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Frequently asked questions

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You must be a current Direct Energy customer to participate in the Refer a Friend program. You can refer a friend by sharingÌýyour referral code which can be found on your bill or by signing into your online account manager. Your friend can then apply that referral code when they sign up as a new customer with Direct Energy.Ìý

You can refer a friend, family member, coworker, or anyone who has not been a Direct Energy customer within the past 12 months. For more details, please see the Terms and Conditions.

Both you and your referred friend will receive aÌý$50 credit on your bill*. Please refer to the Terms and ConditionsÌýfor the Refer a Friend program for details on program eligibility.

There is no limit to how many friends you can refer! For every friend you refer who becomes our customer, you get rewarded. It's that simple!

As a current Direct Energy customer, once your referred friend has been with Direct Energy for 60 days, you'll both qualify for the $50 reward! Please refer to the Terms and ConditionsÌýfor full details.

If you didn't apply your referral code during signup, please contact customer service within 45 days to apply it.Ìý

*Refer a Friend is an optional incentive program. Direct Energy's current customers will receive a $50 bill credit for each person who becomes a Direct Energy customer using their unique referral code and remains a customer for 60 days. Referred new customers will receive their $50 bill credit after being a customer for 60 days when they sign up using a friends' referral code. Bill credits are non-transferable, non-exchangeable, and have no cash value. If any portion remains after cancellation, it forfeits.ÌýSee our Terms and ConditionsÌýfor full details.

Have a question about a plan or need help placing an order?

Call us: 1-866-374-6299

Hours: 7:00am - 9:00pm MST (Monday to Friday), 8:00am - 4:30pm (Saturday), Closed Sundays

To enroll, you will need:

  • To be the person named on the utility account
  • Your service address
  • Your billing address (if different)
  • Your contact details including email address
  • To be over the age of 18